FTC18 – Effective e-mail Writing

Using e-mail to improve results, save time and build goodwill

How many of us have been taught how to write effective emails? This stimulating, hands-on course will show how effective email communication can improve results, save time and build goodwill.

The following topics are extensively covered by the course:

  • How to make the best use of e-mail.
  • The cost of poor e-mail communication.
  • Considerations when composing an e-mail.
  • Correct language usage.
  • Guidelines and etiquette for good e-mailing.

Who should attend this course?

This course is suitable for leaders and managers at all levels