FTC105 – Online Communication – Using the Internet

When navigating the Internet one constantly being bombarded with excessive amounts of information and responding to this information can be a daunting and time-consuming experience. In the work place managers and employees are more and more called upon to communicate and respond in an electronic format.

This course is designed to enable participants to engage with different internet communication mediums which include emails, instant messaging (IM), Facebook, twitter and blogs as well as the most efficient ways the search functions in search engines.

Envelope Key on Computer Keyboard

Topics include:

  • Introducing the Internet
  • Email Communication
  • Connecting on Facebook and Twitter
  • Understanding Blogging
  • IM, are you?
  • Navigating Search Engines
  • Internet Security

Who should attend this course?

This course is aimed at people who want to gain knowledge of how to work use the Internet in their daily work endeavours.