National Certificate in General Management (NQF Level 5)

office-875698_960_720The scope of the general management qualification covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management. This qualification addresses each of these domains with generic competencies, so that it allows learning programmes to be contextualised for specific sectors and industries. This qualification provides opportunities for learners to transfer between various specialisations within management. This leads to the strengthening of management competencies and will enable managers, particularly at middle-management level, to successfully manage systems, processes, resources, supervisors and teams in their various occupations and contexts.

The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values. The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society.

UNIT 1: INITIATE, DEVELOP AND EVALUATE OPERATIONAL STRATEGIES

  1. Project Management
  2. Operational Management
  3. Change Management

UNIT 2: LEADING AND MANAGING PEOPLE

  1. Leadership Theory and Practice
  2. Knowledge Management
  3. Coaching
  4. Human Resource Management

UNIT 3: INNOVATION AND ETHICS

  1. Innovation in the Workplace
  2. Organisational Ethics

UNIT 4: PRINCIPLES OF RISK, FINANCIAL AND KNOWLEDGE MANAGEMENT

  1. Risk Management
  2. Financial Analysis
  3. Financial Management

UNIT 5: BUILD RELATIONSHIPS WITH SUPERIORS AND STAKEHOLDERS

  1. Diversity Management
  2. Professional Relationship Management
  3. Effective Communication
  4. Decision Making

UNIT 6: TEAMBUILDING

  1. Monitoring and Evaluation
  2. Teambuilding

UNIT 7: PROFESSIONAL DEVELOPMENT FOR MANAGERS

  1. Training and Development Management
  2. Recruitment and Selection
  3. Combatting Corruption in the Workplace
  4. Conflict Management
  5. Fundamentals of Change Management
  6. Strategic Management
  7. Emotional Intelligence