National Certificate: General Management

The National Certificate: Generic Management (NQF Level 5) includes theoretical and practical workplace experiential learning over a period of 12 months.

The scope of generic management covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management. This qualification addresses each of these domains with generic competencies, so that it allows learning programmes to be contextualised for specific sectors and industries.

The following learning units form part of the qualification:

  • Learning Unit 1 – Initiate, develop, implement and evaluate operational strategies
  • Learning Unit 2 – Lead and manage a team of first line managers
  • Learning Unit 3 – Monitor and measure performance and apply innovative improvement
  • Learning Unit 4 – Principles of risk, financial and knowledge management
  • Learning Unit 5 – Build relationships with superiors and stakeholders
  • Learning Unit 6 – Development of teams and team members
  • Learning Unit 7 – Professional Development for Managers