Unit 7: Professional Development for Managers

This unit’s modules were selected to complement the previous six units in order to further develop the managers and supervisors in a holistic manner. Here we further explore areas in Human Resource Management by looking at Recruitment and Selection and Training and Development. Participants will learn how to deal with colleagues and staff with Emotional Intelligence and Conflict Management. Furthermore they will develop their organisational skills with Fundamentals of Change Management, Combatting Corruption and Strategic Management.

Modules for this unit include:

1. Training and Development Management

Employees increasingly value a workplace that cultivates learning. Employees want to learn continuously and expect that their employers to value and nurture their potential. To become the kind of organisation that attracts and retains talent, organisations need to create a positive learning culture.

A learner credited with this standard will be able to:learn-897410_960_720

  • People credited with this Unit Standard are able to:
  • Investigate and analyse the status of the learning culture within the organisation.
  • Develop strategies for the promotion of a learning culture within the organisation.
  • Implement strategies to promote a learning culture.

2. Recruitment and Selection

This training Course is designed to equip participants with the necessary skills and insights for effective recruitment and selection of company personnel. Emphasis is place on understanding the human resource management elements of this process.

interview-1371360_960_720This module will capacitate the learner to:

  • Plan and prepare for recruitment and selection.
  • Recruit applicants.
  • Select staff.


3. Combatting Corruption in the Workplace

Corruption is a form of dishonest or unethical conduct by a person entrusted with a position of usually authority, often to acquire personal benefit. Corruption may include many activities including bribery and embezzlement. The key deterrent of fraud and corruption in the workplace is awareness and proper planning to prevention.

The qualifying learner will be able to:

  • Explaining corruption and its manifestations in the South African work environment.
  • Identifying the impact of corruption on the unit.
  • Analysing areas of potential risk in the unit.
  • Developing a plan to combat corruption in the unit.

4. Conflict Managementconflict-1181572_960_720

This course aims at developing the conflict management and resolution skills of participants in the workplace. It focuses on understanding the source and nature of conflict, enhancing listening and communication skills and tools to combat negative conflict in the workplace, arbitration and the mediation of conflict.

The learner will gain the competency to:

  • Describing the main sources of conflict
  • Describing appropriate techniques to manage conflict
  • Implementing a strategy to resolve conflict
  • Developing the attributes of a good conflict manager

5. Fundamentals of Change Management

Globalisation and constant innovation of technology result in a constantly evolving business environment. Phenomena such as social media and mobile adaptability have revolutionised business and the effect of this is an ever increasing need for change, and therefore change management. Therefore, the ability to manage and adapt to organisational change is an essential ability required in the workplace today. This course is an introduction to change management

This module will capacitate the learner to:

  • Recognising areas in need of change.
  • Making recommendations for change.
  • Implementing change.

6. Strategic Management

Strategic management provides overall direction to the company and involves specifying the organisation’s objectives and developing policies and plans designed to meet these objectives. Effective strategic planning communicates not only where an organisation is going and the actions needed to make progress, but also how it will know if it is successful.teacher-1280975_960_720

The learner will gain the competency to:

  • Developing a strategy for the department/division
  • Developing action plans for the department/division
  • Implementing action plans
  • Reviewing action plans.

7. Emotional Intelligence

Emotional Intelligence (EQ or EI) is the ability to recognise and understand your emotions and realise how your emotions affect the people around you. It also involves your perception of others and your understanding of how they feel, this allows you to manage relationships more effectively. People with high EI are usually successful in most things they do. They are the ones that others want on their team.

smiley-1041796_960_720On completion of this module, the learner be able to:

  • Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.
  • Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
  • Analysing the impact of emotional intelligence on life and work interactions.
  • Evaluating own level of emotional intelligence in order to determine development areas.


Elective252041Promote a learning culture in an organisation55
Elective12140Recruit and select candidates to fill defined positions59
Elective252039Develop a plan to combat corruption55
Elective114226Interpret and manage conflicts within the workplace58
Elective15214Recognise areas in need of change, make recommendations and implement change in the team, department or division53
Elective15219Develop and implement a strategy and action plans for a team, department or division54
Elective252031Apply the principles and concepts of emotional intelligence54